The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Display professional valet standards.
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Build rapport with clients through effective interpersonal communication. Completed |
Evidence:
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Provide personalised, quality service through familiarity with individual needs and preferences. Completed |
Evidence:
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Anticipate potential client needs where possible and pro-actively identify and resolve problems. Completed |
Evidence:
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Agree scope of services required with client. Completed |
Evidence:
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Follow grooming and communication protocols, according to organisation standards. Completed |
Evidence:
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Maintain confidentiality about client property and activities. Completed |
Evidence:
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Care for client property.
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Unpack, store and pack luggage according to instructions. Completed |
Evidence:
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Prepare and present clothes appropriately, ready for use. Completed |
Evidence:
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Clean shoes using suitable cleaning agents. Completed |
Evidence:
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Use hygienic work practices. Completed |
Evidence:
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Make or organise repairs to personal items as required. Completed |
Evidence:
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Organise other property as agreed with the client. Completed |
Evidence:
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Arrange services for clients.
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Proactively offer information and advice about special services and benefits to ensure maximum take-up and profitability of stay. Completed |
Evidence:
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Offer and provide assistance in organising services to meet individual needs and requests. Completed |
Evidence:
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Confirm details of services with clients. Completed |
Evidence:
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Monitor and adjust services to ensure client needs are met. Completed |
Evidence:
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Maintain accurate records of services according to organisational procedures. Completed |
Evidence:
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